Passenger assistance

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ACS – Airport Cart Service GmbH – offers convenience and expertise. Our extensive experience with passenger processes and all kinds of different people and staff set-ups allows us to offer you a variety of convenient and high-performance service systems. ACS staff are motivated, friendly and proficient in many languages. This means we can ensure the best possible care for you and your customers, a service stretching far beyond simply transporting luggage. Our high level of performance can be seen in countless successful projects running in numerous international airports. Whether at journey's start or journey's end, you can always rely on ACS!

        
PRM Service
ACS offers a professional service for persons of limited mobility.
UM Service
Accompanying children travelling alone as they leave the plane until they reach the person authorised to collect them. 
Passenger Service
Specially trained staff offer passengers support in using the check-in machines to ensure
a smooth and efficient check-in procedure.

          
Whether travellers are alone or in a group, whether their trip is spontaneous or pre-booked – ACS offers a transport service plus orientation with high-quality Wanzl equipment. ACS offers a range of vehicle services, including vehicle handover on terminal access roads and a care service including parking. Our aim is always to use our sophisticated systems to make things as easy and convenient as possible for passengers.



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